When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
Demand for Black-owned restaurants rises when they're easier to find on Yelp. Research by Michael Luca shows how companies can mobilize their own technology to advance racial equity.
View ArticleFrom P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World
What do Steve Jobs and Sarah Breedlove have in common? Through a series of case studies, Robert Simons explores the unique qualities of visionary leaders and what today's managers can learn from their...
View ArticleBeyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change
Diversity and inclusion efforts that focus on business outcomes alone rarely address root causes. Jamillah Bowman Williams, a visiting fellow at the Institute for the Study of Business in Global...
View ArticleChecking Your Ethics: Would You Speak Up in These 3 Sticky Situations?
Would you complain about a client who verbally abuses their staff? Would you admit to cutting corners on your work? The answers aren't always clear, says David Fubini, who tackles tricky scenarios in a...
View ArticleDid You Hear What I Said? How to Listen Better
People who seem like they're paying attention often aren't—even when they're smiling and nodding toward the speaker. Research by Alison Wood Brooks, Hanne Collins, and colleagues reveals just how prone...
View ArticleWhen Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'
Is an eyeglass-wearer more likely to be a strong web developer? Employers that use online talent platforms tend to consider profile photos in final hiring decisions, says research by Isamar Troncoso....
View ArticleWhat Will It Take to Confront the Invisible Mental Health Crisis in Business?
The pressure to do more, to be more, is fueling its own silent epidemic. Lauren Cohen discusses the common misperceptions that get in the way of supporting employees' well-being, drawing on case...
View ArticleThe Network Effect: Why Companies Should Care About Employees’ LinkedIn...
What do Honeywell, IBM, and Pfizer have in common? Employees with strong professional networks. A study of 2 billion employee relationships on LinkedIn probes the power of such connections—and...
View ArticleDo We Underestimate the Importance of Generosity in Leadership?
Investors want leaders who are frugal, humble, and determined, but rarely do they seek those who are generous. However, executives who share their time, talent, and ideas often give rise to legendary...
View ArticleThe Beauty Industry: Products for a Healthy Glow or a Compact for Harm?
Many cosmetics and skincare companies present an image of social consciousness and transformative potential, while profiting from insecurity and excluding broad swaths of people. Geoffrey Jones...
View ArticleEmployee Negativity Is Like Wildfire. Manage It Before It Spreads.
One overwhelmed person's gripes can quickly escalate into collective distress. Research by Amit Goldenberg gives managers reasons to pay close attention to teams' emotions. He offers advice to help...
View ArticleHumans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle
Are you a centaur or a cyborg? A study of 750 consultants sheds new light on the strengths and limits of ChatGPT, and what it takes to operationalize generative AI. Research by Edward McFowland, Karim...
View ArticleVoting Democrat or Republican? The Critical Childhood Influence That's Tough...
Candidates might fixate on red, blue, or swing states, but the neighborhoods where voters spend their teen years play a key role in shaping their political outlook, says research by Vincent Pons. What...
View ArticleEconomic Growth Draws Companies to Asia. Can They Handle Its Authoritarian...
The efficiency of one-party governments might seem appealing, but leaders need a deep understanding of a country's power structure and "moral economy," says Meg Rithmire. Her book Precarious Ties:...
View ArticleLessons in Decision-Making: Confident People Aren't Always Correct (Except...
A study of 70,000 decisions by Thomas Graeber and Benjamin Enke finds that self-assurance doesn't necessarily reflect skill. Shrewd decision-making often comes down to how well a person understands the...
View ArticleAre Virtual Tours Still Worth It in Real Estate? Evidence from 75,000 Home Sales
Many real estate listings still feature videos and interactive tools that simulate the experience of walking through properties. But do they help homes sell faster? Research by Isamar Troncoso probes...
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