Quantcast
Channel: HBS Working Knowledge
Viewing all articles
Browse latest Browse all 1899

Did You Hear What I Said? How to Listen Better

$
0
0
People who seem like they're paying attention often aren't—even when they're smiling and nodding toward the speaker. Research by Alison Wood Brooks, Hanne Collins, and colleagues reveals just how prone the mind is to wandering, and sheds light on ways to stay tuned in to the conversation.

Viewing all articles
Browse latest Browse all 1899

Trending Articles