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Channel: HBS Working Knowledge

With Millions of Workers Juggling Caregiving, Employers Need to Rethink

Most companies use AI to screen out job applicants with employment gaps, marginalizing caregivers who need to step back from the workforce. Leaders should reconsider how they search for talent and...

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Charting the US-China Trade War: What Does 'Made in Vietnam' Mean?

Chinese companies have been evading US tariffs by shipping goods through Vietnam, but not to the degree that the headlines would suggest. Ebehi Iyoha and Jaya Wen dig into trade microdata to illustrate...

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Latino Voters Have Grown More Politically Divided. That’s Not Surprising.

Demographics are not destiny in politics. Richard Calvo, Vincent Pons, and Jesse Shapiro explain how their latest research is playing out in the final stretch of the US presidential race.

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Can a Coffee Shop in Utah Help Solve Underemployment for People with...

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Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

Layoffs have been on the rise in some US industries as tech and professional services companies grapple with slowing demand and mixed economic signals. Sandra Sucher, Frances Frei, and Maria Roche...

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AI Can Help Leaders Communicate, But Can't Make Employees Listen

A chatbot might be able to write emails that sound human, but can the technology respond to staff questions just like the boss would? Research by Prithwiraj Choudhury shows that while a chatbot may...

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Building the Road to 'Small Business Utopia' with AI and Fintech

Could artificial intelligence help small business owners gain the insights they need to operate more efficiently and grow? In the updated edition of Fintech, Small Business & the American Dream,...

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How Private Investors Can Help Solve Africa's Climate Crisis

Africa faces escalating climate risks that threaten its people and businesses. While governments and development finance institutions lack the capital to address these challenges, John Macomber argues...

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What Wartime Service Taught These Historic Leaders

What can corporate leaders learn from executives who served their country during wartime conflicts? Drawing on a series of case studies, Robert Simons shares important lessons from the experiences of...

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Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

How can formerly incarcerated people reintegrate into society if few companies will hire them? And can businesses afford to exclude the roughly one in three working Americans with criminal records from...

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