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COVID Killed the Traditional Workplace. What Should Companies Do Now?

When the pandemic recedes, executives can’t expect office life to be as it was. But they can create a new work world that will keep employees happy and productive, say Harvard Business School faculty...

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Real Credit Cycles

The financial crisis of 2008 renewed economists’ interest in financial fragility, specifically understanding its origins. This paper shows how market participants’ expectations can be part of standard...

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Stock Price Reactions to ESG News: The Role of ESG Ratings and Disagreement

Company performance evaluations have included sell-side analyst forecasts, recommendations, and credit ratings, but a newer set has emerged: environmental, social, and governance (ESG) ratings. This...

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A Family Business at a Crossroads: Scaling and Succession

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Key to Doing Your Best at Work? Be Yourself

Hiding your quirks and opinions won't get you ahead. 'Badass' leaders bring their bold, authentic selves to work, without apology, says Francesca Gino.

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Fairness or Control: What Determines Elected Local Leaders’ Support for...

Local politicians are not adamantly opposed to setting up host sites for refugees in their municipalities. However, they want a fair process to ensure that interaction between refugees and residents is...

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The Health Costs of Cost-Sharing

Small increases in cost cause patients to reduce their use of drugs with major benefits, ultimately causing their death. Since patient cost-sharing introduces large and deadly distortions into the...

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Readers Ask: What's the Next 'Big Thing' in Finance?

Lauren Cohen recently tackles questions about bitcoin, podcasts, and weightlifting on Working Knowledge’s “Office Hours” series.

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Beyond Pajamas: Sizing Up the Pandemic Shopper

COVID-19 forced many shoppers to make their first online purchases. But will these customers stick around? Research by Ayelet Israeli, Eva Ascarza, and colleague.

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Consuming Contests: Outcome Uncertainty and Spectator Demand for...

Analysis of Australian Football League data shows that the uncertainty of game outcomes has a large, positive causal effect on stadium attendance. These findings show how competitive balance is...

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Assessing the Strength of Network Effects in Social Network Platforms

Network-specific traits such as the degree of clustering and the prevalence of multihoming all influence the strength and competitive impact of network effects. However, network size alone is often...

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How to Learn from the Big Mistake You Almost Make

A brush with disaster can lead to important innovations, but only if employees have the psychological safety to reflect on these close calls, says research by Amy C. Edmondson, Olivia Jung, and...

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Succeeding in the New Work-from-Anywhere World

Remote work is here to stay. Tsedal Neeley's Remote Work Revolution offers business leaders a blueprint for navigating the virtual workplace.

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Managing Future Growth at an Innovative Workforce Education Startup

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Steer Clear of the Blind Spots That Derail Experiments

Companies are testing everything from website features to compensation strategies, but five common mistakes can undermine their efforts, says Michael Luca.

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Kidney Exchange: An Operations Perspective

Kidney exchange has become a standard form of transplantation in the United States and a few other countries in part because of exchange process improvements. However, much more needs to be done: There...

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Whose Job Is It Anyway? Co-Ethnic Hiring in New US Ventures

The impact of immigration has been particularly sharp in entrepreneurship, yet there is remarkably little evidence about how immigration in the workplace connects to the creation and scaling of new...

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Commuting Hurts Productivity and Your Best Talent Suffers Most

Companies that prize innovation should keep employees out of soul-crushing transit, even after the COVID-19 pandemic, suggests new research by Andy Wu.

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Salary Negotiations: A Catch-22 for Women

Too assertive or too nice? New research from Julian Zlatev probes the lose-lose dynamics that penalize women in negotiations and perpetuate gender inequity.

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Why Can’t More Leaders Teach?

If the best leaders tend to be great teachers, why do some successful executives struggle to share their knowledge? What does this shortcoming say about their leadership? asks James Heskett.

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