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The Science of Sales Conversations with Gong’s Amit Bendov

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Managers, Here’s How to Bond with New Hires Remotely

Worried about engaging interns and new employees in a hybrid world? Research by Iavor I. Bojinov and Prithwiraj Choudhury shows how "virtual watercooler" sessions can make all the difference.

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Can Autonomous Vehicles Drive with Common Sense?

Driverless vehicles could improve global health as much as the introduction of penicillin. But consumers won't trust the cars until they behave more like humans, argues Julian De Freitas.

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Dispensing Justice: The Case for Legalizing Cannabis Nationally

Legalizing cannabis federally would shrink the illicit market, help the legal market grow, and generate more tax revenue, says Ashish Nanda.

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Don't Ignore Your Employees' Misery—TAKE Control

Many workers are unhappy with their companies' return-to-work policies. Rather than risk losing productive people, managers should confront employee dissatisfaction head on, says Hise O. Gibson.

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Why White-Collar Crime Spiked in America After 9/11

The FBI shifted agents and other budget resources toward fighting terrorism in certain parts of the country, and financial fraud and insider trading ran rampant, according to research by Trung Nguyen.

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Why Did Pet Concierge Startup Baroo Fail?

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Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

Employees lower down the organizational ladder have far more power than they realize. If they worked together, they could effect significant change within their workplaces, says Julie Battilana.

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How Women Can Learn from Even Biased Feedback

Gender bias often taints performance reviews, but applying three principles can help women gain meaningful insights, says Francesca Gino.

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Can We Train for Trust?

A culture of trust can improve employee—and company—performance. But can leaders be trained to foster trust among those they lead? asks James Heskett.

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Who Pays For Wildfire and Hurricane Damage? Everyone.

Think only coastal states will bear the costs associated with rising seas? Research by Ishita Sen and colleagues shows how homeowners everywhere pay for climate change, regardless of location.

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How to Lead through a Merger: US Airways and American Airlines

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Science: The Unlikely Frontier for New Business Ideas

Iterative R&D might get products to market quickly, but innovation grounded in scientific research tends to be more valuable, says research by Joshua Lev Krieger and colleagues.

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Don't Bring Me Down: Probing Why People Tune Out Bad News

People often go out of their way to avoid unpleasant information, but not always for the reasons you might expect. Research by Christine Exley and colleagues.

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The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

Eugene Soltes explains why the fraud case against the Theranos cofounder isn't as simple as it seems, and why a conviction probably wouldn't deter unethical behavior from others.

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How Much Is Freedom Worth? For Gig Workers, a Lot.

In the booming gig economy, does the ability to set your schedule outweigh having sick leave and overtime? Felix Oberholzer-Gee and Laura Katsnelson turn to DoorDash drivers to find out.

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Why JPMorgan Chase Is Committed to Improving Racial Equity in Banking

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Readers Ask: How Can I Gain Power and Influence?

Who has the real power in an organization? Julie Battilana says it comes down to two questions. She discusses power and more on Working Knowledge’s “Office Hours” series.

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The Growth Engine Too Many Companies Overlook: Employees

Companies trying to innovate or acquire their way to growth should consider another strategy: economic engagement. Dennis Campbell says five steps can help organizations cultivate an ownership mindset...

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Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

Want your colleagues to see your Vegas vacation photos? Research by Lakshmi Ramarajan and colleagues offers reasons to think twice about connecting with people you manage on social media.

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