| Published: | November 5, 2010 |
| Author: | Anita Tucker |
"Work-around cultures" are pervasive in health care. Employees tend to work around obstacles, often feeling like a hero in the process, without solving the underlying problems.
The reasons for these cultures are manifold, but they are costly in financial and human terms. The solution is an improvement-oriented culture built on manager responsiveness and problem-solving efficacy.
