Quantcast
Channel: HBS Working Knowledge
Viewing all articles
Browse latest Browse all 1899

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

$
0
0
Airbnb bookings dropped 12 percent more for hosts with Asian names than other hosts during the early months of the COVID-19 pandemic, says research by Michael Luca. Could better design deter bias, particularly during times of crisis?

Viewing all articles
Browse latest Browse all 1899

Trending Articles